Cart 0 items: $0.00

Covid Plan 2022

Currently Western Australia has been very lucky regarding the spread of COVID 19, however it is increasingly clear that things can and will change often and very quickly.

Wine is clearly an essential. 😊

Cellar Door:

The Cellar Door has been open everyday during this pandemic for wine sales, click & collect, online and telephone sales.

Your health and safety will always be of paramount importance to us at Upper Reach.

Our already high cleaning practices have been upgraded to ensure that every protection is taken.
Our Cellar Door is spacious, the many doors & windows will be open to allow air to flow freely, whenever the weather allows.

Please sign in using the Safe WA app, whenever you visit.

Twilight Concerts:

If a concert has to be cancelled due to Covid & WA Health restrictions, a refund, new tickets or a wine credit will be offered.
If the event can go-ahead, even if in an altered way, such as with mandatory mask wearing, no refunds or credits will be offered.

Wine Experiences:

If you cannot attend an event, a wine appreciation class, winery tour or tasting due to Government Restrictions, we will of course rebook your experience.

Refunds or rebooking will be offered in the event of a full lockdown; this is when you are not legally allowed to travel from your home or to ours.

Phase 3 Restrictions: Most of our experiences can still take place when masks need to be worn and tastings need to be seated.
Refunds and rescheduling will not be offered in these cases. 

Phase 4 Restrictions: Sign in using the Safe WA app and everything can go ahead as normal.

Cottage Bookings:

Refunds and/or rescheduling your stay will be offered when Government Restrictions prevent you from travelling from your home or travelling to us.
You need to give us as much notice as possible, if insufficient notice is given we may only offer a credit rather than a refund. Sufficient notice depends on when restrictions have been applied.

Phase 3 Restrictions: such as mask wearing and seated tastings will not prevent you enjoying your stay. Refunds and rescheduling will not be offered in these cases.

Phase 4 Restrictions: Sign in using the Safe WA app and everything is normal.