Protecting your privacy is important to us. We hope the following will help you understand how we collect, use and safeguard the personal information you provide to us on our site.
1. What kind of information do we collect from you when you visit our site?
When you visit upperreach.com.au, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system you are using, how long you stayed on our site and what pages you looked at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.
We also collect personal information about you when you check out of our store, such as your name, address, postal code and phone number. We need this information to process payment and ship merchandise to you.
2. Sharing of personal information
We don't do it. Under no circumstances will we share any personal information that we collect with any third parties or websites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose, but that email is never sold or distributed to any other website or list.
3. Newsletter opt-out
If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. You will also find a simple form to unsubscribe in the member area.
4. Consumer enquiries and privacy
If you have any questions about your privacy, want to make changes to your profile, or want to come off our marketing list, simply send us an email.
5. Protecting your information
All the payment information we collect is done so under SSL, a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.